Policy - Boosted Experience Limited

Privacy Policy

At Boosted Experience Ltd, we value your privacy. This policy explains how we collect, use, and protect your information:

Information Collected: We may collect personal data such as your name, email address, phone number, and company details when you fill out forms or contact us.
Use of Data: Information is used for customer service, marketing, and improving our services. We will never sell your data to third parties.
Data Security: We employ secure servers and encryption to protect your information.
Your Rights: You can request access, correction, or deletion of your data at any time. For EU residents, we comply with GDPR regulations.

Cookie Policy

We use cookies to enhance your browsing experience:

Types of Cookies: Our site uses functional cookies for smooth operation, analytics cookies to understand visitor behavior, and marketing cookies to personalize ads.
Managing Cookies: You can disable cookies in your browser settings, though some functionalities may be affected.
Third-Party Services: We use Google Analytics and other tools to improve our website’s performance.

Accessibility Statement

Boosted Experience Ltd is committed to providing an accessible website:

Accessibility Features: Our site supports screen readers, offers high-contrast options, and includes descriptive alt text for images.
Feedback: If you encounter accessibility issues, please contact us at [email protected].
Ongoing Improvements: We continuously update our site to ensure compliance with accessibility standards.

Ethics and Professionalism Policy

Boosted Experience Ltd is committed to ethical and professional conduct:

Non-Discrimination: We foster an inclusive environment and provide equal services to all clients.
Data Confidentiality: Client data is treated with the utmost confidentiality and will not be disclosed without permission.
Conflict Resolution: We address conflicts in a fair and transparent manner, aiming for mutually beneficial solutions.

For further questions or assistance, please contact us at [email protected].

Security & Confidentiality

At Boosted Experience Ltd, we are committed to ensuring the highest standards of privacy and data protection. As part of our dedication to transparency and compliance, we strictly adhere to the General Data Protection Regulation (GDPR).

What This Means for You

Your Data is Safe

We collect and process your personal data only when it is necessary to deliver exceptional customer experiences and services.

Transparency

We ensure that you are fully informed about how your data is used and stored.

Your Rights

Under GDPR, you have the right to access, update, or delete your personal data at any time. You can also withdraw consent or object to certain processing activities.

No Sharing Without Consent

Your information will never be shared with third parties without your explicit consent, unless required by law.

Robust Security

We use advanced security measures to protect your data from unauthorized access, loss, or misuse.

BOOST OUR SECIETY

CSR Project for Boosted Experience Ltd: "EmpowerCX: Transforming Communities Through Experience Excellence"

Overview

The EmpowerCX project is a Corporate Social Responsibility (CSR) initiative by Boosted Experience Ltd aimed at uplifting underserved communities by providing customer experience (CX) training, tools, and support to small businesses, non-profits, and young professionals. This initiative aligns with Boosted Experience Ltd's mission of driving growth, innovation, and excellence in customer interactions.

Objectives

Enhance Skills & Knowledge: Equip small businesses and individuals with the skills needed to deliver exceptional customer experiences. Support Economic Growth: Boost the sustainability and growth of local businesses by improving their CX strategies. Promote Inclusivity: Make world-class CX practices accessible to non-profits and social enterprises that serve vulnerable populations. Develop Future Leaders: Empower young professionals with practical CX training to enhance their employability and career prospects.

Key Initiatives

CX Bootcamps for Small Businesses

Organize workshops to train small business owners and employees on customer-centric strategies, complaint handling, and feedback collection. Provide templates for VOC forms, dashboards, and evaluation tools to help them measure and improve CX. Non-Profit Support Program: Partner with non-profits to help them create better service experiences for beneficiaries.

Provide free or discounted access to CX tools like surveys, feedback systems, and live dashboards to help measure impact.

Youth CX Academy

Launch a free certification program for young professionals in underserved communities to teach CX fundamentals, data analysis, and customer service best practices.

Why This Project?

Alignment with Core Expertise: Empowers Boosted Experience Ltd to give back by sharing its CX expertise. Sustainable Impact: Strengthens communities by creating more customer-centric businesses and individuals. Brand Building: Positions Boosted Experience Ltd as a socially responsible leader in the CX industry.