Customer Voice Drive
What is Customer Voice Drive?
Customers Voice Drive is a Customer Experience (CX) and feedback software that captures the voice of your customers through QR codes, WhatsApp or online surveys directly at the point of experience.
It transforms raw comments into clear insights using AI-powered sentiment analysis, helping your teams react instantly and make every interaction count.
How It Works
1. Collect feedback easily through QR codes, tablets, or links.
2. Analyze emotions and satisfaction levels with smart dashboards
(CSAT, CES, NPS).
3. Act immediately with real-time alerts and recovery workflows.
4. Recognize staff and link performance data with Rise & Perform,
Boosted’s employee evaluation tool.
Why Businesses Love Customers Voice Drive
• Improve customer satisfaction and retention.
• Detect issues before they go public on Google or social media.
• Recognize and reward employees who deliver great service.
• Strengthen your Customer-Centric Culture.
• Gain actionable insights for continuous improvement.
Designed for CX-Driven Businesses
Perfect for Hotels, Salons, Retail Stores, Restaurants and Corporate Service Providers, Customers Voice Drive helps you create a 360° view of your customer experience from the moment they enter your brand universe to the moment they leave with a smile.
Building Experiences That Listen, Empower, Train and Connect
With Boosted Experience, you go beyond feedback forms. You build a system that listens deeply, empowers your team, trains your people, and connects data to real emotions creating long-term loyalty and measurable business growth.